Accessibility Assistance – Dakota Central TV

Daktel Communications provides products and services to requesting customers with visual impairments for easier digital content engagement.

Accessibility – Daktel Communications offers its customers navigation devices with the requisite accessibility features for customers that are blind or visually impaired.  Daktel Communications’ video platform provides support for screen readers, keyboard navigation, and audible accessibility for the enjoyment of Daktel Communications’ programming on any TV in the home and for recording programs in the cloud for playback on linked devices.

To obtain additional information such as user guides in accessible format, or to request support with Accessibility and instrumental products, services, devices and features, including Braille, large print documentation, and audible accessibility please call us at 701-952-1000 or visit www.dakotacentral.com.

For any concerns or complaints, please contact us:
Email:  customerservice@dakotacentral.com
Phone:
 701-952-1000
Mail:
 PO Box 1460, Jamestown ND  58421

 

Additional Accessibility Support

Large-Button Remotes – Remote Controls with larger buttons are available at Dakota Central and can be swapped for your current remote.

Bill Reading – If Customer will pay the bill by phone, Customer Service Representatives will read the Customer’s bill over the phone, upon request.

Video Description – Audio-narrated descriptions of the key visual elements of a TV program or movie are available through My TVs App on Android and IOS devices.  When the Accessibility function is activated on your device it will narrate which button you are pushing on the device and on the My TVs Apps remote control.  Contact Dakota Central for further information.

Directory Assistance – We can help you find and dial phone numbers. In addition, you may be eligible for discounted or free directory assistance service.

Closed Captioning – Navigation devices provided by Daktel Communications, include a mechanism reasonably comparable to a button, key, or icon for easy activation of the embedded closed captioning function. An automatic closed captioning lock is also available, so captions will always be turned on when you want to watch TV. 

TTY Dialing – Phone service is compatible with TTY equipment.