All services have been restored to the north Jamestown customers affected by the fiber cut on Tuesday, August 22.
Statement from John, Dakota Central Chief Network Officer:
Thankfully all services are back up and running after our technicians worked through the night to repair the fiber. There were a lot of moving pieces and things didn’t always go right, but the fiber has been permanently repaired. A huge thanks to the Rhino Construction crew for their assistance with the process, as it would have been a much longer outage without their help!
If you are still experiencing issues following the outage, or have questions, don’t hesitate to contact us at 952-1000- we are happy to help!
As always, we thank you for your patience and understanding through this service outage!