How Can We Help?

What to do After a Power Outage

Power outages causing issues with your internet or TV service? While there’s not always much we can do to avoid it, we can walk you through some tips to try and get things back up and running. You can also give us a call anytime- we’re here to help!

Our first advice is always to reboot- reboot- reboot! Which means unplugging from power and then plugging back in. If your internet isn’t working, reboot your router. If TV is the issue, reboot your TV boxes or Firestick (or other streaming device).

If that doesn’t do the trick, you can then remove the battery backup from your power supply, which is usually found in your utility room or where the Dakota Central equipment comes in your home. Here is a quick video tutorial on how to do that!