Power Backup Disclosure

Dakota Central home phone service is provided with our state-of-the-art fiber optic network, it requires electric power to operate. To avoid a disruption of home voice service during a power outage – and to maintain the ability to connect to 911 emergency services — we at Dakota Central offer you battery backup power option(s).

In the past, Dakota Central often included a backup battery complimentary to customers with home phone service. If your Dakota Central equipment currently does not have a backup battery or if your battery needs to be replaced, you are responsible for making your own decision about whether to lease a backup battery for your home phone service.

Where to Obtain Your Battery Backup

Dakota Central would like to ensure that our customers are provided reliable backup batteries that allow you to continue to use your home voice services during a power outage. That is why we offer an optional backup battery available for lease directly from Dakota Central. If you have any questions or simply want to lease a backup battery through us, please call 701-952-1000 or 701-652-3184, visit our website at www.dakotacentral.com/power-backup-disclosure, or visit our business office. We have 2 backup battery options. The backup battery will be installed by our highly trained technicians. If leasing your battery backup from Dakota Central, you can guarantee that the battery will be compatible with your equipment and we will provide helpful information about how to self-monitor and self-test the backup battery.

  • 8 Hour Battery $5.00/Month
  • 24 Hour Battery $10.00/Month

What Your Backup Battery Can – and Can’t – Do for You

Our backup batteries are expected to last at least 8 hours or 24 hours on standby power. That means the backup battery should give you approximately 4 hours or 12 hours of talk time.

Our backup battery does not provide power to any services other than voice with a corded phone. Our backup battery does not provide power to any cordless phones. Home security systems, medical monitoring devices, routers and other equipment will not run on a home phone backup battery.

Instructions for Proper Care and Use of Your Battery

Please follow the more detailed instructions included with your battery for proper use, storage and care of your battery to ensure that it will function as needed during a power outage. The estimated life expectancy for the battery is 2-4 years. Environmental factors, such as temperature, power outage frequency, usage, and battery age can affect the performance and life expectancy of the batter. Batteries should be stored in locations under normal room temperatures.

Please refer to your battery’s instruction manual for details on the warning indicator lights. You should also periodically, as described in the instructions included with your battery, test your battery to verify both the operation of the backup battery and its condition. Dakota Central will replace your backup battery you notify us that it is needed.