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Careers

Customer Service Representative- Jamestown

Dakota Central is seeking applicants for a Customer Service Representative position based out of the Jamestown location. Successful candidates must be team players, possess exceptional communications skills, and have a strong desire to exceed customer expectations.

Customer Service Representative (CSR) is the primary point-of-contact for residential and/or small business customers to fulfill all service needs. CSR will educate customers on Company products/services, packages, broadband speeds and advanced services and will positively promote and sell Company products/services. CSR will perform assigned duties and provide quality customer service to external and internal customers.

Associate Degree with 1 year customer service or sales experience preferred. Strong interpersonal skills and proficient use of computers is essential. Enthusiasm for creating a great customer experience is a must!

Benefits include:

  • Competitive Hourly Wages + Health/Dental/Vision Insurance
  • PTO/Paid Holidays
  • HSA / FSA
  • 401(k)
  • Company Paid Life Insurance
  • Employee Discounts
  • Company Paid Funeral Leave
  • Ongoing Professional Training and Certification Opportunities
  • Tuition Assistance for educational/professional growth

To apply, contact Lori at lsolberg@dakotacentral.com or 652-3184.

Field Technician Apprentice - Carrington

Dakota Central is seeking a team player to help connect people to the world with cutting edge technology while delivering exceptional customer service.

Includes occasional on-call responsibilities after hours to provide local support and ensure our customers are always connected. Field Technicians will perform work in connection with the construction, maintenance, operation, and servicing fiber-optic facilities, inside wire and associated network and customer premise equipment. 

Associate degree in Electronics/Telecommunications Technology is preferred, associate degree in related field or diploma from a one or two-year technical school in related field, or one to two years of applicable experience. Proficiency with computers and basic networking and troubleshooting experience is required.

Benefits include:

  • Competitive Hourly Wages + Health/Dental/Vision Insurance
  • PTO/Paid Holidays
  • HSA / FSA
  • 401(k)
  • Company Paid Life Insurance
  • Employee Discounts
  • Company Paid Funeral Leave
  • Ongoing Professional Training and Certification Opportunities
  • Tuition Assistance for educational/professional growth

To apply, contact John at jc@dakotacentral.com or 652-3184.